Terms & Conditions

Terms and Conditions for Derbi Taxi Services

Effective Date: 26th Sept. 2024

These Terms and Conditions govern the use of the Derbi Taxi Services website and booking platform. By accessing or using our services, you agree to be bound by these Terms.

1. Booking a Taxi

When you book a taxi through our website:

  • You agree to provide accurate and complete information.
  • You understand that the price quoted is based on the details provided, and additional charges may apply for changes to the booking.
  • Bookings are subject to availability, and we reserve the right to cancel or modify any booking if necessary.

2. Payment

  • All bookings must be paid in full at the time of booking.
  • We accept major credit/debit cards. Your payment information is securely processed by our payment partner.
  • In case of any issues with the payment, your booking may be delayed or canceled.

3. Cancellations and Refunds

  • You may cancel your booking up to [Insert Cancellation Period] before the scheduled pickup time to receive a full refund.
  • Cancellations made after this period may be subject to a cancellation fee.
  • Refunds will be processed within [Insert Refund Period] of the cancellation.

4. Limitation of Liability

  • Derbi Taxi Services will not be liable for any delays caused by factors outside our control, such as traffic conditions or extreme weather.
  • We are not responsible for any loss or damage to personal belongings during your journey.
  • Our liability is limited to the amount you paid for the booking.

5. Passenger Responsibilities

  • Passengers are required to comply with local laws and regulations.
  • Passengers are expected to behave in a respectful manner and follow instructions from the driver.
  • Derbi Taxi Services reserves the right to refuse service to any customer who violates these terms.

6. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting.

7. Governing Law

These Terms and Conditions are governed by the laws of the State of Kentucky.

8. Contact Us

If you have any questions or concerns about these Terms, please contact us at support@derbytaxi.com