Privacy Policy

Privacy Policy for Derbi Taxi Services

Effective Date: 26th Sept. 2024

At Derbi Taxi Services, we are committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and share information when you use our taxi booking service.

1. Information We Collect

We collect personal information that you provide to us when booking a taxi. This includes:

  • Name
  • Contact Information (Phone number, Email address)
  • Pickup and Dropoff Locations
  • Payment Information (Credit/Debit card details)
  • IP address and device information (if booking through the website)

2. How We Use Your Information

We use the information we collect to:

  • Process and manage your taxi bookings.
  • Communicate with you about your bookings.
  • Improve our services and customer experience.
  • Process payments and provide receipts.
  • Comply with legal requirements.

3. Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

  • To third-party service providers who assist us in providing our services (e.g., payment processors).
  • If required by law or government authorities.
  • To protect the safety and rights of our business, employees, or customers.

4. Cookies

Our website uses cookies to enhance the user experience. You can disable cookies in your browser settings, but this may affect the functionality of the website.

5. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access or disclosure. However, no system can be 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the right to request access to the personal information we hold about you, request corrections, or ask for its deletion (within legal limits). You can do this by contacting us at [Insert Contact Information].

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date at the top will reflect the last update.

8. Contact Us

If you have any questions about our Privacy Policy, please contact us at support@derbytaxi.com